Showing posts with label retail security guard. Show all posts
Showing posts with label retail security guard. Show all posts

Wednesday, June 27, 2012

Different Scenarios Where Security Companies Provide Their Services



At present, security services have become necessary in commercial and personal establishments alike.  You will feel their comforting presence in malls, movie theatres, offices, schools, hospitals and anywhere you think of.

Call it paranoia or the need to safeguard against crimes committed by professional thieves or disgruntled customers who sometimes indulge in unacceptable activities such as shoplifting or causing damage to property among other things. At hospitals, security services ensure that order is maintained and patients get the peace they expect from hospitals. Schools are no different, as soon as a kid is beyond his classroom walls, he is free to do things that might harm other students or put the doer at risk. Security services for schools are good at handling students without the use of force, which is typical of security guards we see at malls, hospitals or offices.

Why Security Services Need Different Skills

If you have noticed by now, security services need to be prepared for several scenarios. A Retail security guard will not have the same skills as a guard at a high security industry. Similarly, security services entrusted with protecting children will require training in detecting drugs, weapons and contraband. Rising incidents of school firing and drug related crimes call for more than detention, a guard may have to keep the situation under control until reinforcement arrives in the form of police.

In contrast, security services at hospitals have to deal with emotional tinderboxes every day. Death often brings the worst out in relatives. Often they go on rampage, pushing and shoving other patients, biting physicians and even attempting suicides! The guard will have to physically restraint such people and keep himself shielded from the emotional drama. He may have to access the morgue and see corpses more than a police officer does in an entire month. Besides his security services a guard at a hospital might find himself in a situation where doctors expect him to administer services that were taught during his training.

Every scenario is unique in itself, but the basics of security services do not change much. They are expect to deal with humans, whether at a mall or a hospital or at schools.

Why ‘Jack-of-All-Trades’ Security Services Are No Good

Security guards are specialized performers and they have special training to make them handle incidents in their particular line of action. A guard in a mall is a little bit different from a guard at a school, mostly in his training but more importantly in his handling of incidents singular to his domain of service. If you are out hiring security services insist on those guards who have had relevant experience in their field. Costs are important, but not as much as hiring someone who has it what it takes to provide security services at your school, office, hospital or mall. 

Wednesday, May 23, 2012

Guide to Hiring a Retail Security Guard/Officer



Hiring retail security guards have their own benefits. The last thing you would want to happen to your business is being branded with the bad reputation of being an insecure place to shop. Shoppers get mugged all the time at big shopping malls and retail centres. Moreover, buggers get on the nerves of customers and lower the quality of shopping experience. A retail security guard will prevent these from happening and keep your customers from getting lost or stranded outside the gates without any help at hand.

Psychological Effects on Prospective Buyers

A handsomely dressed retail security officer also preps the aura of your shop, not to mention giving a boost to the confidence of your customer’s. People subconsciously prefer shops with a retail security guard at the front because it makes them feel secure about the environment where will be carrying out financial transactions. In many cases, retail security guards are entrusted with the dual duty of keeping an eye to the activities as well as assisting shoppers with information on the whereabouts of merchandise inside the shop. To a shopper, a retail security officer can be much more than a watchman.

 Deterrent to Criminal Activities

An SIA trained licensed security is trained to look for suspicious activity. Body languages and simple moves that remain untraceable to untrained eye can be easily detected even on CCTVs and criminals know this very well. They will think twice before crossing the hawk eyes of a retail security guard.

Monitoring and Customer Services

 The job description of guards in a retail store includes keeping an eye on the stock, employees, premises, shoppers and overall security of the premises. They have to make reports and preserve evidence inside the building periphery to aid the process of investigation if a crime were to occur. If you requirement is more than that of single guard, do not worry, you can hire teams and allot different duties to each one of them.

A couple of can be positioned at the gates to aid shoppers with calling taxis or unloading their shopping carts into the trunks of their vehicles.

With teams of retail security guards manning the gates, observing each and every movement and keeping an account of the stock, you will be free to concentrate on what you do best.

Guard Force Security Services Limited
0800 018 8353

Tuesday, November 15, 2011

Retail Theft & Frauds: A Dirty Truth in UK


The Global Retail Theft Barometer – GRTP survey annually conducted by the Centre for Retail Research in Nottingham, UK yet again testifies how retail thefts and frauds are slashing down business bottom lines. This study is one of its kinds and estimated to be one of the most comprehensive and largest one in the whole world. It covers all the latest trends relating to retail shrinking and retail crime across 43 countries in the world and the services of retail security guard firms. 

While shoplifting, fraud, and pre-planned retail thefts are some of the most evident facts associated with retail crimes, in-store employee thefts and customer thefts also comprise huge percentage as far as retail store crimes are concerned. In addition to these, employee errors, loss or theft of supplies, discrepancies from vendor’s end, material wear and tear, good’s rejection etc. lead to additional losses. Digital issues are no minor matters of concern either - considering high profile attacks like card skimming and data theft through wireless networks etc. Though the issues relating to retail thefts and frauds have been persisting for generations, the fact that the retail theft, frauds and other related crimes do happen cannot be further tolerated, as the stores have grown into multi-storied shopping malls. This makes them more vulnerable to retail store related crimes and also significantly increases the extent of loss as well. Retail security officers have a significant role to control the retail crimes.

Heavy losses are witnessed even for small number of product lines, especially ones that has been recently introduced in the market. Considering the widespread nature and high vulnerability from both outside and inside the stores, systems, manpower and other elements, it is extremely vital that the retail stores employ all sorts of security measures.  Security companies in London and the GRTP report also suggests that the situation could have been even worse if the retail stores all across the UK won’t have invested in security and lost prevention measures. They are being highly calculative in increasing security of high price products and increasingly tagging goods to protect against thefts. Apart from these, staff training played a huge role in controlling thefts from store visitors and vendors.

Providing CCTV (Closed Circuit Television) surveillance, alarm system, access control systems, key holding, fully trained and armed security guards and officers and various other latest technologies and facilities, London security companies are no where behind to take control of type of circumstances. From providing fully vetted assignment officers to key holding and first response services, from high security technological solutions to superb quality surveillance systems, London security companies are fully updated and upgraded to counter any sort of problem.